Contact Us  l  Tech Help

Changing & Cancelling Orders

If something is wrong with your order, we certainly want to help you. Please read the information below for more on how to proceed.
 
-------------------------------------------------------------------
Changing Your Order

Help, I ordered the wrong item!
If you have ordered the wrong item and need to change it, please contact our Customer Service Department immediately. They will check to see whether your item has already shipped or not, and give you directions on how to change or return the item(s)

Help, I received the wrong item!
Did you receive the wrong item or an item you didn't order? Visit our Returns Center.
 
-------------------------------------------------------------------

Cancelling Your Order

I need to cancel my order!
If you need to cancel an order, please first read our Returns, Replacements & Refunds section. Then contact our Customer Service Department to see if your order has already shipped and if you can still cancel it.

(please see our Custom/Special Orders section on policies regarding cancelling custom/special orders).
 
-------------------------------------------------------------------

Changing Address or Payment Method for Order

I need to change my address on my order, how do I do that?
Please contact the Customer Service Department immediately.

I need to change the payment method on my order, how do I do that?
Please contact the Customer Service Department immediately.