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International Customers

General Information
We have branched out across the world and now offer many parts for international vehicles and serve many international customers. In order to better service our international customers, we have developed two international websites and opened two international warehouses which we ask certain international customers to use:

IMPORTANT! If you live in:

UK, Denmark, Ireland, Norway, Scotland and Sweden , Austria , Russia , Latvia, Romania , Portugal , Italy , Poland , Ukraine, Bulgary , Iceland , Slovenia, Greece , Finland, Belgium, France, Germany, Switzerland and The Netherlands
Please order at our "NL" warehouse site: www.Flatlander-IPP.nl

NORWAY Customers: Norway is a non EU country / non-EU member, so there is no sales tax on any orders from Norway private or business customers.

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International Payments

What credit cards do you accept from other countries?
Due to the increased amount of security issues, our bank and credit card processor may not allow us to process Credit Card payments from some countries outside of the US and Canada. If you have any questions about this, please contact us.

Can I pay using a Wire Transfer or Paypal?
Yes, we accept Wire Transfers and PayPal. Please contact Customer Service about paying by Wire Transfer or PayPal.

Do you charge a PayPal Fee?
Yes, our PayPal fee's are as follows:
USA: 2.9% of total transaction
Int'l: 3.9% of total transaction
 
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Purchase Minimums
A minimum amount of $100 is required for all international purchases (including Canada).

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International Shipping

IMPORTANT! Expect 5 days before shipments can be made. Any faster shipment must be requested by e-mail to the office before ordering (not on our order form.)

- International shipments will be made via US Postal Service Air or UPS.
- Insurance will be included with ALL orders - no exceptions.
- Int'l Orders can not be shipped free or as "gifts"

Whether we use the US Postal Service or UPS will depend on the price of the shipment and weight of your order. We try to ship our orders in the most economical way to you.

Can you ship my gift as free or a a "gift"?
No, we can not ship your gift and mark it as free or a gift.

Can I ship to an address within the USA?
If you are an international customer from one of the countries listed below, but you are shipping your order to an address within the USA, you will be charged a $60 handling fee (to avoid this fee, order from our Int'l Websites & have your order shipped within your country).

I need an International Shipping Quote?
Please email Tanya who handles our International Shipping quotes, and include the part(s), Qty, and your complete Shipping Address.
 
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International Order Fee's

Canadian Processing Fee:
All Canadian orders will be charged a $39.00 processing fee if shipped by US Postal Service (fees cover local P.O. and runners fees). If order can be shipped by UPS there is no processing fee.

Transfer Fee:
Warehouse Transfer Fees may apply to all non-US orders.
(Not all our warehouses have the ability to ship overseas. Depending on the parts you order, we may have to transfer your order from one warehouse to another in order to ship to an overseas address. If this
is the case, you may be charged a warehouse Transfer Fee)

Shipping within USA Fee:
If you are an international customer from one of the countries listed below, but you are shipping your order to an address within the USA, you will be charged a $60 handling fee (to avoid this fee, order from our Int'l Websites & have your order shipped within your country).
 
Belgium, France, Germany,The Netherlands, UK, Denmark, Ireland, Norway, Scotland or Sweden Customers
(order from our NL Warehouse)
 
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International Import Fee's

Some countries may charge an Import fee on your order. You are responsible for paying any and all import fees your country may charge. Flatlander Racing/IPP is not responsible for your Import fee's.